Decking Tiles Support — DECKO New Zealand
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Installation Guide

Care & Maintenance

Frequently Asked Questing

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Decking Tiles Support

Decking Tiles Support

Everything you need to know about installation, care, and maintenance

There is a reason we are the Number 1 in DECK Tiles in New Zealand! Follow this guide for professional results.

Installation Guide

Step-by-step instructions for proper installation

Installation Starting Point

Installation starting point demonstration
  • Start Position: Begin at the outer edges using full tiles or ramp edges
  • Hide Cuts: Make all cuts against walls/home to conceal rough edges
  • Alignment: Carefully align tiles or ramps for a straight, professional starting point
  • Connection: Clip tiles together by aligning interlocking edges and pressing firmly

🎯 Pro Tip

Always start from the most visible edge and work towards hidden areas for the best professional appearance.

Cutting Tiles

Cutting decking tiles with proper tools

Use any wood-cutting saw to trim tiles while maintaining their structural integrity.

  • Grass Tiles: Cut mesh backing with grinder, use Stanley knife for membrane
  • Straight Cuts: Use drop saw or hand saw
  • Curved Cuts: Use a jigsaw for best results

🔧 Safety First

Always wear safety equipment when cutting. Make precise cuts for professional appearance.

Ramp Edges

Ramp edge installation example

Ramp edges are optional but recommended for areas ending on walkways or frequently used spaces. Consider the width of 80mm to add or discount from your measurements.

  • Recommended for walkways and high-traffic areas
  • Not recommended for balcony edges or water runoff areas
  • Available for purchase separately as finishing pieces

Adhesive Use

Adhesive application for stairs and vertical surfaces
  • Large Interlocked Areas: No glue needed - weight and surface area are sufficient
  • Stairs & Vertical Surfaces: Use polyurethane-based glue or liquid nails in dots
  • Small Detached Areas: Apply adhesive for extra security

Stairs / Fascias Installation

This short video demonstrates how to use the tiles vertically as a fascia or stair.

Important to Note

Thermal Expansion

Use dilation gaps in areas between two walls or large, long spaces to allow tiles to expand and prevent warping or damage from thermal expansion. Contact us for personalised specific information.

Pooling Water

Do not install tiles in areas without proper drainage, as prolonged exposure to pooling water can lead to damage. Ensure the installation site allows water to drain effectively, preventing stagnant water and allowing the tiles to dry periodically.

Care and Maintenance

Keep your product looking great for years to come

Factory Dust Staining

Factory dust staining example
  • After installation, light rain may cause temporary staining
  • This happens because of residual factory dust on the surface
  • Light rain activates the dust, which may float and leave marks
  • Heavy rain will naturally wash away the dust
  • For covered areas, use a hose and mop twice or pressure wash

Greasy Stain Cleaning

Cleaning greasy stains from decking tiles
  • Boil water in a kettle and pour directly onto the area
  • Use a sponge mop or stiff brush to scrub along the grain
  • Add mild soap for better grease removal
  • Avoid heavy commercial cleaning solutions or bleach
  • These can damage the boards or alter their color

Dirt Accumulation

Before and after pressure washing comparison
  • High-pressure washer maintenance clean every 6-12 months
  • 55% wood content can create dusty surface over time
  • High pressure cleaning removes this buildup
  • One blast can make old decks look brand new
  • Regular cleaning maintains appearance and longevity

Sanding Out Scratches

Sanding out scratches from decking tiles
  • Use 40-grade sandpaper for stubborn stains or scratches
  • Sand parallel to the surface grain until stain disappears
  • Warning: Sanding is abrasive and reduces thickness
  • Repeated or incorrect sanding can ruin the product
  • DECKO is not responsible for sanding damages

Disclaimers

Painting, Sealing and Staining: We strongly recommend against applying a 3rd party coating to DECKO products. However, if you do decide for some reason to apply an external coating it should be done when the deck is fully cleaned and dried. Be aware that if you do apply an external coating, your warranty will be voided.

Safety First - Handling & Care of DECKO Tiles: Our 12.5 kg carton boxes contain up to 11 tiles and it is safe to handle and transport in this way. The carton boxes are manufactured in an eco-friendly way from recycled paper. Please recycle the boxes by disposing of them at your local cardboard recyclers or placing them in the recycling bin.

Installation Safety: When tiles are stacked on top of each other during install they can slip, so do not walk on stacked, piled or loose tiles. Please store DECKO tiles in the box in a dry area until installation to keep the integrity of the boxes for handling, even though the product inside is waterproof.

Skin Contact: If skin or hair comes in contact with dust from the product, wash with soap and water.

Eye Contact: If dust enters the eyes, wash out immediately with water. In all cases of eye contamination, it is a sensible precaution to seek medical advice.

Installation Liability: These guidelines are for demonstration purposes only, and DECKO is not responsible for any issues arising from improper installation. It is the customer's responsibility to follow the instructions carefully and ensure a safe installation. Failure to adhere to these guidelines may void the product warranty.

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